Delivery Arrangement

1. Delivery Service
- All orders must be placed online at least 2 days in advance. Order cut off at 5pm daily. Any order made and paid after 5pm will be treated as next-day order.
- Free point-to-point delivery on all orders over $800 net value to all HK areas (except outlying islands).
- Delivery is available from Mon-Sun between 11am-8pm. Delivery date & time slot can be selected at check out.
- All food will come with thermal bag to keep warm / cool.

Delivery Time Slot
Delivery from Mon-Sun 11am-8pm (Extended Hours For Junk Boat Catering Sets Only: 8:30am-11am).
- Time Slots: 11:00am-1pm | 1pm-4pm | 4pm-6pm | 6pm-8pm (Extended Time Slots For Junk Boat Catering Sets Only: 8:30am-9am | 9am-9:30am | 9:30am-10am | 10am-10:30am | 10:30am-11am).

For any special request, please fill in the details in Shopping Cart Page under "Instructions for seller". We will try our best to accommodate your needs.

Note: Delivery service may be delayed due to unforeseen circumstances.

2. Free Self Pick Up Service
- Self pick up is available from Mon-Sun between 11am-7pm at selected restaurants / locations, no minimum spending required.

Available Locations
a) Tsim Sha Tsui
Hainan Shaoye - Shop OT G16, Ground Floor, Ocean Terminal, Harbour City, KLN

b) San Po Kong
Shop E, 5/F, Kai Tak Factory Building Stage II, 99 King Fuk Street, San Po Kong, KLN.
*Please contact us at 2117 2262 before your arrival.

3. Change of Plans
- Please notify us for delivery rearrangement at least 48 hours before delivery.

4. Typhoon / Rain
- Delivery may be delayed if a typhoon signal No.8 or above is hoisted or a black rainstorm warning is in effect. In this event, we will contact you by phone or email the following business day to arrange for an alternative delivery time.